Why do we do initial assessments?

It’s important for us to ensure that we are the right kind of service to support your particular needs. We offer counselling services which will suit a wide range of clients, but sometimes those clients with more complex needs might be better supported by a different mental health service, such as a psychiatrist. If it turns out we’re not the right service for you right now, we’ll provide you information to help you find more appropriate support.

Can I pick my own counsellor?

Yes! We think it’s important that you select the counsellor that you feel is the right fit for you (and who is available at a time that works for you). After the initial assessment, we’ll offer you the full availability of all appropriate counsellors. You can then select who you’d like to book with. If after your first session you’d like to work with a different counsellor, we can help you switch.